Returns & Exchanges
At CAMILLA, we want you to be completely in love with your purchase. If you are not satisfied with your order, we offer a 30-day return period for all full-priced items in their original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place your items in their original packaging, ensuring all boutique tags and security seals remain intact and undamaged.
Affix Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing